Terms of Service

Last updated: August 8, 2026

Welcome to Bowboo Pets. These Terms of Service govern your use of our website and your purchase of products from Bowboo Pets.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Bowboo Pets

Bowboo Pets operates an online store offering pet products and accessories.

Throughout these Terms, the terms “Bowboo Pets,” “we,” “us,” and “our” refer to Bowboo Pets. The terms “you” and “your” refer to the person accessing our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of the website

• Copy, reproduce, or misuse our website content without permission

• Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or display settings.

Product packaging, labels, specifications, and designs may also occasionally change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

Product availability is not guaranteed.

We reserve the right to:

• Limit quantities available for purchase

• Discontinue products

• Change product availability

• Cancel an order when a product is unavailable or cannot be fulfilled

If we cancel an order after payment has been received, we will provide an appropriate refund for the amount paid for the cancelled item.

5. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical issues or inaccurate information.

If an order has been placed with an incorrect price due to an obvious error, we may cancel the order and provide a refund.

You agree to provide accurate and complete payment and billing information when placing an order.

Orders may be subject to verification before they are accepted and fulfilled.

6. Orders and Order Acceptance

Placing an order on our website does not necessarily mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

• Product availability

• Pricing or listing errors

• Suspected fraud or unauthorized activity

• Incorrect customer information

• Shipping limitations

• Unusual or excessive ordering activity

• Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been processed, the applicable amount will be refunded.

7. Shipping and Delivery

We will provide available shipping information during the checkout process or through our shipping information pages.

Delivery estimates are provided as estimates and are not guaranteed delivery dates.

Shipping times may be affected by factors outside our control, including carrier delays, weather, customs processing, incorrect shipping information, or other unforeseen circumstances.

Customers are responsible for providing an accurate shipping address at checkout.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Our returns and refunds are handled according to our Return & Refund Policy.

You may generally request a return within 14 days of delivery, subject to the conditions described in that policy.

Refunds, replacements, store credit, and other resolutions may be determined on a case-by-case basis.

Please contact us before sending any product back.

9. Pet Product Disclaimer

Bowboo Pets sells products intended for use with pets. However, every pet is different.

You are responsible for selecting products appropriate for your pet's size, breed, age, behavior, and individual needs.

Products should be used according to their intended purpose and any instructions provided with the product.

Pets should be supervised when using products that could present a potential choking, swallowing, entanglement, or other safety risk.

Bowboo Pets does not guarantee that a product will be suitable for every individual pet.

If your pet shows signs of discomfort, distress, injury, or an adverse reaction while using a product, discontinue use and seek appropriate veterinary advice.

10. Intellectual Property

All content on the Bowboo Pets website, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Images

• Graphics

• Videos

• Website design

• Text

• Other original materials

is owned by or licensed to Bowboo Pets and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without our prior written permission.

11. User Content

If you submit reviews, photographs, comments, testimonials, or other content to Bowboo Pets, you represent that you have the right to submit that content.

By submitting content, you grant Bowboo Pets a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for business, marketing, promotional, and website purposes, subject to applicable law.

We reserve the right to remove content that we consider unlawful, abusive, misleading, offensive, or otherwise inappropriate.

12. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, payment providers, shipping services, social media platforms, or other services.

These third-party services operate independently and may have their own terms and privacy policies.

Bowboo Pets is not responsible for the content, policies, availability, or practices of third-party websites or services.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

• The website will always be available or uninterrupted

• The website will be completely free from errors

• All information will always be current or accurate

• The website will be free from viruses or other harmful components

Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Bowboo Pets will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bowboo Pets and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms

• Your misuse of our website

• Your violation of applicable laws

• Your unauthorized use of our content

• Your misuse of products purchased from our website

16. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

18. Contact Us

If you have questions about these Terms of Service, please contact us:

Bowboo Pets
Email: info@bowboopets.com

By using our website or purchasing from Bowboo Pets, you acknowledge that you have read and agree to these Terms of Service.